Answers to Common Questions
Hard water contains elevated levels of naturally occurring minerals, primarily calcium and magnesium. These minerals can cause scale buildup in plumbing, appliances, faucets, and water heaters while making cleaning and laundry more difficult.
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What is hard water?
Common signs of hard water include:
White scale buildup on faucets and fixtures
Spots on dishes and glassware
Dry skin and hair
Soap that does not lather well
Stiff or faded laundry
Reduced water pressure from scale buildup
Premature appliance wear
Many municipalities publish local water hardness information online, or your local AquaMaster PRO dealer can test your water.
How do I know if I have hard water?
A water softener removes hardness minerals such as calcium and magnesium through a process called ion exchange. This helps reduce scale buildup and provides softened water throughout your home.
What does a water softener do?
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Yes. Water softened with a properly installed water softener is safe for most households. The softening process exchanges hardness minerals with small amounts of sodium or potassium.
If you are on a sodium-restricted diet, speak with your healthcare provider or consider using potassium chloride as an alternative regenerant.
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Is softened water safe to drink?
How often does a water softener regenerate?
Regeneration frequency depends on water hardness, household water usage, and system size. AquaMaster® PRO systems are designed to regenerate automatically only when needed, helping conserve water and salt.
AquaMaster® PRO systems are engineered for high efficiency and can achieve up to 5,500 grains of hardness removal per pound of salt, exceeding NSF efficiency standards.
Actual salt usage depends on water hardness and household consumption.
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How much salt does an AquaMaster PRO® water softener use?
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What type of salt should I use?
High-quality water softener salt pallets or crystals are recommended. Always follow the recommendations of your owner’s manual or consult your local AquaMaster® PRO Dealer.
Most homeowners only need to check their salt level every few weeks. The frequency depends on household water usage and water hardness. Only fill half way if you live in a humid area to avoid salt bridging.
It is important not to let the salt level run completely empty.
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How often should I add salt?
Can hard water damage my appliances?
Yes. Hard water scale buildup can reduce the efficiency and lifespan of water heaters, dishwashers, washing machines, plumbing fixtures, and other water-using appliances.
If mineral scale buildup is restricting your plumbing or fixtures, softened water can help reduce future buildup and may improve water flow over time.
Will a water softener improve my water pressure?
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Softened water may feel smoother or silkier on your skin because soap rinses more effectively without hard water minerals interfering.
Does softened water feel slippery?
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AquaMaster® PRO water softeners are designed for minimal maintenance. Homeowners should periodically:
Check salt levels
Keep the brine tank clean
Ensure they do a regeneration on their unit before going away on holidays
Do AquaMaster PRO® systems require regular maintenance?
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Yes. AquaMaster® PRO systems are certified to NSF/ANSI 44 standards for water softener performance and efficiency and comply with additional Canadian safety and material standards, including CSA B483.1 and NSF/ANSI 61.
Are AquaMaster PRO® water softeners certified?
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Certain AquaMaster® PRO systems can help reduce low levels of clear water iron. Higher iron levels or other water quality concerns may require additional treatment equipment.
A proper water test is always recommended.
Can a water softener remove iron?
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With proper installation and maintenance, a quality water softener can provide many years of reliable performance. Water quality, usage, and maintenance all play a role in overall lifespan.
How long does a water softener last?
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AquaMaster® PRO systems are designed with efficiency, performance, and reliability in mind. Features include:
High-efficiency fine mesh resin
Compact space-saving design
Advanced control technology
Low salt and water usage
Certified performance and safety standards
Professional dealer support across Canada
Why choose AquaMaster PRO®?